Expert Service
Whether your Hyundai is in need of repair or it's simply time for your next scheduled maintenance, our expert team of service professionals will take care of everything and get you back on the road in no time.
Schedule Service
Factory-trained technicians
Our certified technicians are experts on maintaining your Hyundai to factory standards, and are highly trained to diagnose and repair any issues to get it running like new again.
Genuine OEM parts
From brake pads and discs to suspension components and more, our Genuine OEM Hyundai parts ensure both a perfect fit and long-lasting performance.
State-of-the-art equipment
Our service center features state-of-the-art equipment and diagnostic tools, so you can be confident that the job will be done right the first time.
Exceptional service
We pride ourselves on providing exceptional service 100% of the time. We know that your car is your livelihood, so we want to get you back on the road with your Hyundai running its best.
Service Tools
Service Specials
Brake Special
•Replace front or rear brake pads and resurface front or rear rotors*
•Inspect discs, calipers, brake line, hoses, master cylinder and wheel cylinders
*Rotor replacement, master cylinder, wheel cylinder and caliper repair or replacement extra (if needed). Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 06/27/2025
12872 Jefferson Ave, Newport News, VA
Service: 757-243-2000
Brake Special
Expires: June 27, 2025•Replace front or rear brake pads and resurface front or rear rotors*
•Inspect discs, calipers, brake line, hoses, master cylinder and wheel cylinders
Hyundai Air Filter
Your Hyundai’s first line of defense!
•Helps protect against pollen, smog, smoke, and dust
•Designed specifically for your Hyundai
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 06/27/2025
12872 Jefferson Ave, Newport News, VA
Service: 757-243-2000
Hyundai Air Filter
Expires: June 27, 2025Your Hyundai’s first line of defense!
•Helps protect against pollen, smog, smoke, and dust
•Designed specifically for your Hyundai
Scheduled Maintenance
A well-maintained vehicle can prolong the life of your investment and protect your resale value. Put your trust in our Hyundai-trained technicians who know your EV best and have the most up-to-date knowledge. Put your trust in the experts and feel confident that the job will be done right – the first time.
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 06/27/2025
12872 Jefferson Ave, Newport News, VA
Service: 757-243-2000
Scheduled Maintenance
Expires: June 27, 2025A well-maintained vehicle can prolong the life of your investment and protect your resale value. Put your trust in our Hyundai-trained technicians who know your EV best and have the most up-to-date knowledge. Put your trust in the experts and feel confident that the job will be done right – the first time.
Hyundai Complimentary Maintenance
Keeping your new Hyundai running at its best requires regular care and maintenance. With Hyundai Complimentary Maintenance you’re covered for normal, factory-scheduled maintenance intervals for 3 years or 36,000 miles (whichever comes first).
Benefits Include:
•Tire Rotation
•Multi-Point Inspection
Check your Owner's Manual for normal factory-scheduled mileage intervals. Intervals include tire rotations at normal factory-scheduled maintenance intervals for the first 3 years or 36,000 miles, whichever comes first. More frequent maintenance due to severe driving or conditions is excluded. Offer valid only for 2020 and newer Hyundai models purchased or leased on or after February 1, 2020. See your Hyundai dealer for further details and limitations. - Coupon expires 06/27/2025
12872 Jefferson Ave, Newport News, VA
Service: 757-243-2000
Hyundai Complimentary Maintenance
Expires: June 27, 2025Keeping your new Hyundai running at its best requires regular care and maintenance. With Hyundai Complimentary Maintenance you’re covered for normal, factory-scheduled maintenance intervals for 3 years or 36,000 miles (whichever comes first).
Benefits Include:
•Tire Rotation
•Multi-Point Inspection
Complimentary Alignment Check
Ensure your tires are properly aligned. Proper alignment slows tire wear and may help increase the life of your tires.
• Inspect steering linkage & shocks
• Adjust tire pressure
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Southern Hyundai Newport News. - Coupon expires 06/27/2025
12872 Jefferson Ave, Newport News, VA
Service: 757-243-2000
Complimentary Alignment Check
Expires: June 27, 2025Ensure your tires are properly aligned. Proper alignment slows tire wear and may help increase the life of your tires.
• Inspect steering linkage & shocks
• Adjust tire pressure
Hyundai Wiper Blades
See the world more clearly through the windshield of your Hyundai. Our Hyundai-trained technicians will replace your front wiper blades, designed specifically for your vehicle.
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 06/27/2025
12872 Jefferson Ave, Newport News, VA
Service: 757-243-2000
Hyundai Wiper Blades
Expires: June 27, 2025See the world more clearly through the windshield of your Hyundai. Our Hyundai-trained technicians will replace your front wiper blades, designed specifically for your vehicle.
Vehicle Service Special
Save on vehicle service (including parts & labor)
•Spend $100.00 – $199.99 and save $10
•Spend $200.00 – $299.99 and save $20
•Spend $300.00 – $399.99 and save $30
•Spend $400.00 or more and save $40
Discount excludes tire purchases. Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. - Coupon expires 06/27/2025
12872 Jefferson Ave, Newport News, VA
Service: 757-243-2000
Vehicle Service Special
Expires: June 27, 2025Save on vehicle service (including parts & labor)
•Spend $100.00 – $199.99 and save $10
•Spend $200.00 – $299.99 and save $20
•Spend $300.00 – $399.99 and save $30
•Spend $400.00 or more and save $40
FREE Battery Test
Everyday driving conditions can affect your battery more than you think. Come in today for a FREE battery test.
Please present coupon at time of write-up. Cannot be used with any other applicable offer. Coupon has no cash value. Valid only at Southern Hyundai Newport News. - Coupon expires 06/27/2025
12872 Jefferson Ave, Newport News, VA
Service: 757-243-2000
FREE Battery Test
Expires: June 27, 2025Everyday driving conditions can affect your battery more than you think. Come in today for a FREE battery test.
FREE Brake Inspection
• Inspect brake pads/shoes, rotors/drums, master cylinder, calipers and wheel cylinders
• Check brake fluid level
• Check parking brake
• Road test
Please present coupon at time of write-up. Cannot be used with any other applicable offer. Coupon has no cash value. Valid only at Southern Hyundai Newport News. - Coupon expires 06/27/2025
12872 Jefferson Ave, Newport News, VA
Service: 757-243-2000
FREE Brake Inspection
Expires: June 27, 2025• Inspect brake pads/shoes, rotors/drums, master cylinder, calipers and wheel cylinders
• Check brake fluid level
• Check parking brake
• Road test
In-Cabin Air Filter Replacement
Keep your heater, A/C and ventilation systems working properly. Help block dust, pollen, mold spores and other pollutants with routine maintenance.
• Recommended every 12 months/15K miles
• Visually inspect & replace if needed
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Southern Hyundai Newport News. - Coupon expires 06/27/2025
12872 Jefferson Ave, Newport News, VA
Service: 757-243-2000
In-Cabin Air Filter Replacement
Expires: June 27, 2025Keep your heater, A/C and ventilation systems working properly. Help block dust, pollen, mold spores and other pollutants with routine maintenance.
• Recommended every 12 months/15K miles
• Visually inspect & replace if needed
Cooling System Special
• Check & drain cooling system
• Pressure test system & refill with up to one gallon of coolant
• Check all fluids, wiper blades & drive belts
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Southern Hyundai Newport News. - Coupon expires 06/27/2025
12872 Jefferson Ave, Newport News, VA
Service: 757-243-2000
Cooling System Special
Expires: June 27, 2025• Check & drain cooling system
• Pressure test system & refill with up to one gallon of coolant
• Check all fluids, wiper blades & drive belts
Oil & Filter Change
• Replace engine oil per specifications (up to 5 quarts)*
• Install a Hyundai oil filter
• Check/adjust vital fluids
• FREE multi-point inspection
*Synthetic oil extra. Check the engine oil regularly between recommended oil changes. The engine oil and filter should be changed at the intervals specified in the maintenance schedule. Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Southern Hyundai Newport News. - Coupon expires 06/27/2025
12872 Jefferson Ave, Newport News, VA
Service: 757-243-2000
Oil & Filter Change
Expires: June 27, 2025• Replace engine oil per specifications (up to 5 quarts)*
• Install a Hyundai oil filter
• Check/adjust vital fluids
• FREE multi-point inspection
Hyundai Multi-Point Inspection
Our Hyundai-trained technicians will inspect your vehicle and let you know if anything needs attention. Call us for details.
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Southern Hyundai Newport News. - Coupon expires 06/27/2025
12872 Jefferson Ave, Newport News, VA
Service: 757-243-2000
Hyundai Multi-Point Inspection
Expires: June 27, 2025Our Hyundai-trained technicians will inspect your vehicle and let you know if anything needs attention. Call us for details.
We Sell Tires!
Get Hyundai authorized replacement tires for that original fit and performance. For optimal performance, gas mileage and safety, choose Hyundai authorized tires – only at your Hyundai dealer.
Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Southern Hyundai Newport News. - Coupon expires 06/27/2025
12872 Jefferson Ave, Newport News, VA
Service: 757-243-2000
We Sell Tires!
Expires: June 27, 2025Get Hyundai authorized replacement tires for that original fit and performance. For optimal performance, gas mileage and safety, choose Hyundai authorized tires – only at your Hyundai dealer.
Hyundai Wiper Blades
See the world more clearly through the windshield of your Hyundai. Our Hyundai-trained technicians will replace your front wiper blades.
• Designed specifically for your Hyundai
Go to HyundaiAccessories.com for more information. Rear wiper blade is additional. Plus taxes and applicable fees. Prices may vary by model. Please present coupon at time of write-up. Cannot be used with any other applicable offer. Hazardous waste fee if applicable. Coupon has no cash value. Valid only at Southern Hyundai Newport News. - Coupon expires 06/27/2025
12872 Jefferson Ave, Newport News, VA
Service: 757-243-2000
Hyundai Wiper Blades
Expires: June 27, 2025See the world more clearly through the windshield of your Hyundai. Our Hyundai-trained technicians will replace your front wiper blades.
• Designed specifically for your Hyundai
Our facilities and amenities
With comfortable seating, free Wi-Fi, abundant coffee and plenty of snacks, we make waiting for your vehicle a relaxing experience. And for your ultimate convenience, our restrooms are always clean and sanitary.
Schedule ServiceExpert staff and technicians
From our friendly and knowledgeable staff to our certified technicians who are the experts on maintaining and repairing your Hyundai, our Service Center is 100% dedicated to keeping your vehicle running like new.
Schedule ServiceHyundai Service Tips & Videos
Vehicle maintenance
From oil changes to rotating your tires, staying on top of factory-recommended maintenance will keep your Hyundai running its best.
Learn More
Complimentary care
Enjoy 3 years of complimentary maintenance at your local Hyundai dealer with the purchase or lease of any new Hyundai model.
Learn More
Educational content
The more you know about your Hyundai, the more enjoyment you’ll get out of ownership and the more prepared you’ll be in an emergency.
Learn More
Memory reset
Ensure that you maintain an optimal driving position at all times by knowing how to use and reset the driver’s seat memory.
Learn MoreCustomer Reviews
Southern Hyundai Newport News
Thank you to everyone at Southern Hyundai for making the buying process a breeze! Shayne, Justin and Chris were phenomenal. Thank you to everyone for taking the time to get me into the car I wanted, at a price I could afford!
The best customer service I have ever experienced. Keith the GM has a staff that treats you with courtesy and importance. Derrick, the service manager, goes out of his way to take care of you in a fair way. The staff that works with Derrick...top notch.
Excellent service quick attendance and knowledgeable service representative, I appreciate there quick work and courteous atmosphere
Chris C and Shayne.. are top notch!
Chris and Shayne were very awesome they really are the best at there job. They were very professional and I appreciate there service.
Everything there is awesome! They should all get pay raises! I go there every time!
Always great I am always treated as a valued customer by all the service reps.
I have owned my Hyundai vehicle for several years and have always serviced it at Hyundai of Hampton (Classic Hampton Auto Mall). However, due to multiple examples of declining customer service (e.g., long time service advisors leaving the company), I decided to give Southern Hyundai a try. Overall, I am very satisfied with the service received at Southern. I was able to schedule a car service appointment online at Southern Hyundai for next day service. Final price was less than the online estimate. The service advisor (Chris House) was courteous and knowledgeable. The dealership service area was immaculate. My ...
I prefer Jeff when I need my car serviced. I think he is very knowledgeable, direct and I appreciate the humor he will throw in from time to time. I can tell he tries to work with the financial aspect of his customers as car services can get costly and this particular visit, he and my insurance company worked flawlessly to get my car fixed fast and affordable to me.
Courteous.and friendly. have clean surroundings, have snacks and drinks, remembers me, attentive to my needs.
Great . Had an appointment. I didn't have to wait long. Would recommend to anyone who needs service.
Professional and personal ! Easy to make appointment. Pleasant environment and great employees. Highly recommend
Easy to book appointment. Quick inspection and friendly atmosphere. My go to for auto concerns because I am comfortable with their concerns
Great customer service. Jeff is always excellent. Arrived early for my scheduled appointment and was immediately seen. Glad to have purchased the vehicle here due to great service department!
I like they move right along servicing my Car., I was getting a key fob programmed and they fixed a couple recalls while I was there, that I was unaware of. Happy all done at once.
Everyone is always friendly and the service staff are great at getting your vehicle back as quickly as possible
Everyone at the service department is always very diligent and eager to help very friendly and professional. Usually I can get an appointment when I need it and usually the wait is not long.
Taken my 24 Kona here the last 2 times and each time is pleasant. Waiting area clean and lots of options to keep guests comfortable. I love that they even have complimentary snacks for us to choose from!!
i had a wonderful experience and lamar and chris b was very helpful of getting me my first car to finance. they helped walked me through the process and i just had a overall good experience. thank you guys
Excellent Service. Explains the service that will be provided for the car. Very friendly service. And great customer service and great timing.
Very attentive Believe in taking care of their customers. Friendly, polite group. Great customer service
Chris was very helpful and applied a coupon for me and was able to get parts under an extended warranty. Car was done very quickly too
Very knowledgeable, courteous, polite I would highly recommend him as a salesman Excellent Knowledge Skills
Great customer service Service advisor was very helpful assuring me that the trunk area would be fixed in 24 hrs.
The service was swift and professional. The staff handled my concerns and vehicle with care.
A wonderful and easy experience from start to finish. Chris B, Chris C, Mike, and Logan were all extremely helpful and made it super easy. Would recommend to anyone!
Good experience in the past with this dealership and another great experience today with Logan, Mike, and both Chris B and Chris C! Will be returning
Very courteous and efficient Got me in and out really fast and I appreciated that
Very pleasent Staff was outstanding, teamwork was excellent from the salesman to finace,to business management
Smooth process. Staff was friendly I didn't have to wait long for my service to be completed
Thanks for servicing vehicle. Jeff is great. Wish pricing was a little better. Thanks again!
Southern auto has a maintenance and service package that comes with purchasing a vehicle from them. I go to this location because they are quick, professional, and have reasonable openings. Other locations are much busier. I really recommend this location
Chris, has been most professional and courteous. He has gone the extra mile.
Chris C did an outstanding job. Got me in the vehicle I wanted and hassle free. Thanks Chris
excelent service fast service friendly staff open availability good communication trustworthy place and responsable always on time
Opened the service door before opening allowing me to come in. Kept me advised the entire time and had me on the road in less than a hour. Excellent service!!
Service was done in a timely manner and inexpensive. Overall, a great experience. Would highly recommend.
Great service knowledgeable staff gave me loaner car while mine was in service.good communication I will highly recommend
Shayne was very helping finding the vehicle I wanted. He was knowledgeable about the vehicle. Shayne made the process very easy for me and addressed the concerns I had after my purchase
Excellent service!!!
Great job. The team did o great job,!!!!!!!! I don't have any other replies
Waiting area for service was comfortable. They were busy but quick and efficient. We’ll be back!
Absolutely terrific! Their support is excellent, no lost leaders. Only dealership I have been to where they promise free oil changes and rotate tires also for free. Could not be happier with Southern Hyundai of Newport News!!!
Dropped off car in the evening and it was ready promptly the following day. Employees I dealt with were courteous.
Chris and Shayne were great to work with Helpful and answered all of our questions
Outstanding customer service, my wait time for my vehicle service maintenance was exceptional. Due to the fact it was an unscheduled walk in repair. With minimal wait time. Thanks, Chris and Jeff for a job well done!
The dealership was clean and everyone was pleasant. There was snacks , water and coffee available for the customers. Great experience!
Was given great service And was very courteous Thanks for the service you gave me
Finance Specialist Chris C. was amazing! Great Team at Southern!
When I arrived, Jeff greeted me and immediately took my car to the garage. He returned it to me within 1 hour. I am very satisfied with the service provided.
I AM SO BLESS TO HAVE THIS TEAM SERVICE MY MY CAR THROUGH OUT THE YEAR...I HAVE CONFIDENTMY CAR IS TAKEN GOOD CARE OF....
Very poor Staff is rude and dismissive. I end up returning after I paid for a service, because something was not done correctly.
The associates and managers at the dealership has always treated me with kindness and attentiveness to my needs regarding my vehicles. That is why I have been here with this specific dealership for the past 7 years.
I always feel well educated after getting a service done at this dealership, I’ve bought all my cars from them and they are just overall a great business. I would highly recommend them!!
Quick and efficient great staff. I changed dealers because of the quality Service Department team
I was pleasantly surprised when i was told state inspection was free. Thanks so much.
Very difficult to deal with finance department!!! They owed me money on an unwanted extended warranty. It took EIGHT MONTHS to apply it to my loan as the amount collected interest. Then they didn't reimburse me for the sales tax I paid on the product I never used. It's a little over $100, but how absolutely SHADY.
Always first class and professional service across the board. Jeff Moien and the team always do a great job. Thank you.
Jeffrey Moien has always been a pleasure to work with and always professional. I have been coming to Southern Hyundai Newport News for many years. The team does an excellent job fixing my car.
They are great about getting me in and out for my state inspection all the time. Whenever I call!!! Can't say enough about this team.
Our overall experience with Southern Hyundai was amazing! Mike Smith and Chris B. Assisted us with our car purchase and were both extremely helpful! We went in looking to test drive a 2023 Santa Fe and were immediately greeted by Mike. We loved how friendly and welcoming he was! We ended up falling in love with the car and proceeded with the purchase. Mike walked us through all of it and made sure we left happy. Chris B helped us with the financing to ensure we got a great rate that fit our budget! Thank you both so much and we ...
I stopped by as a walk in customer. They accommodated me and repaired my tire in a short amount of time. I was very pleased.
Finished on schedule, used shuttle and driver outstanding called me when arrived and drove down long driveway to house
As usual very professional and service done quickly while I waited. Appointment was made easily online.
Very helpful and accommodating as to my needs. Presentation of vehicle was excellent. Appearance of showroom very neat.
Chris was great! Very helpful and knowledgeable
They are always kind, accurate, fast, respectful, overall a good experience when I go to the dealership.
Chris was very helpful and worked very hard to get us what we wanted. He has a wonderful personality, and pleasant to work with!
Great Customer service!!
It was an absolutely painless experience to get my car serviced. I dropped it off overnight, and it was ready by 9:30 AM. I picked it up in a couple hours. Absolutely painless. And the staff was very pleasant to deal with
Another outstanding visit to the dealership. They are forever giving above outstanding customer service and care for your vehicle. Thank you again for your kind hospitality and family treatment to all your customers.
Been pretty good Have been good experiences just sometimes the wait has been long But other than that it has been good
I had an amazing experience working with Jonah Lamont when purchasing my new vehicle. From the moment I walked into the dealership, he was professional, knowledgeable, and generally helpful. He took the time to understand what I was looking for, answered all of my questions with patience , and made the entire process, smooth and stress-free. What really stood out was his honesty and transparency. There were no surprises or pressure tactics, just a sincere desire to help me find the right car. He went above and beyond to ensure I was satisfied with my purchase and even followed up after ...
Great Great service. Always helpful when needed to change appt. Done I said what I needed to say.
Very fast and friendly service
Great customer service
The time they took to do what needed done was great. They were cordial and accommodating.
(Translated by Google) The service is very fast. (Original) บริการการรวดเร็วทันใจมากครับผม
Great customer service... Fast service The service department representatives listened to my concerns and took action to address my concerns.
I had a 5 star experience on April 7th.
Lamar, the person who helped us was great. He was knowledgeable about the vehicle, patient, and helped us through the purchasing process.
Good: Hours Refreshments Clean Quiet Quick Timely Personal Not too friendly Workable hours Timing Secure
Having to return to the service department to fix a problem caused on their behalf.
Taken care off in a timely manner and on time . The man was cordial while attending to me.
Good dealership. Good selection of vehicles & several sales people. Service dept is well run. On time and timely service.
The service provided was great. The areas of opportunity are on the ability to reach someone if you have questions or need to schedule an appointment. No one ever answers the phones. I had to call several times for several days to speak to someone after leaving several messages and not getting a call back.
The staff was very friendly. The waiting area was clean and well maintain. Well done and keeping customers satisfied.
They are very professional at southern Hyundai. I’m always satisfied about they do on my car.
I brought my vehicle in for repairs, and they absolutley delivered on their promise of great service!
Jonah@ Chris B. and Logan were very helpful knowledgeable and just an absolute pleasure to work with!! Can't say enough great things about these gentlemen.
Always a pleasure doing business with Southern Hyundai of Newport News. I was in and out in an hour.
Clean, quick and efficient. They got me in for my service without an appointment and my wait time wS very limited.