Staff

Sales

K. LaMar Gresham

K. LaMar Gresham

Sales Consultant
105 Reviews
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Terry Hert Sr.

Terry Hert Sr.

Sales Consultant
33 Reviews
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Joel Washington

Joel Washington

Sales Consultant
26 Reviews
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Michael Abi-Saab

Michael Abi-Saab

Sales Consultant
15 Reviews
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Spencer Childers

Spencer Childers

Sales Consultant
12 Reviews
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Lori Dennis

Lori Dennis

Sales Consultant
10 Reviews
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Steven Smith

Steven Smith

Sales Consultant
8 Reviews
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Vanessa Tucker

Vanessa Tucker

Sales Consultant
4 Reviews
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Sydney Smith

Sydney Smith

Internet Sales Manager
3 Reviews
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Service

Brenda Messer

Brenda Messer

Service Advisor

Certified
72 Reviews
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Chris House

Chris House

Service Advisor
37 Reviews
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Jeff Moien

Jeff Moien

Service Advisor

Certified
12 Reviews
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Robert Bradford

Robert Bradford

Service Technician
4 Reviews
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Robert Blyth

Robert Blyth

Service Technician
1 Review
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Gregory Cunningham

Gregory Cunningham

Technician
1 Review
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William Conrad

William Conrad

Service Technician
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Curtis Hardy

Curtis Hardy

Service Valet
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Angelo Mastropasqua

Angelo Mastropasqua

Service Technician
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Key Milburn

Key Milburn

Technician
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Zachery Posey

Zachery Posey

Technician
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Matthew Shirey

Matthew Shirey

Service Technician
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Jonathan Turner

Jonathan Turner

Service Technician
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Mathew Turner

Mathew Turner

Technician
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Finance

Catherine Gordon

Catherine Gordon

F&I Manager
50 Reviews
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Sandra Hennet

Sandra Hennet

F&I Manager
18 Reviews
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Management

Kevin Conley

Kevin Conley

Sales Manager
38 Reviews
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Derrick Phillips

Derrick Phillips

Service Manager
20 Reviews
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Carter Hartley

Carter Hartley

Sales Manager
17 Reviews
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Keith McCullers

Keith McCullers

General Manager
2 Reviews
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Donald Malizia

Donald Malizia

Parts Manager
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Parts

Robert Smith

Robert Smith

Assistant Parts Manager

Certified
18 Reviews
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Ernesto Rosado

Ernesto Rosado

Parts Advisor
16 Reviews
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Mosley Robinson

Mosley Robinson

Parts Driver
1 Review
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Administration

Teresa Lee

Teresa Lee

Administrative Assistant
2 Reviews
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Sandra Nichols

Sandra Nichols

Dealer Administrator
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K. LaMar Gresham

K. LaMar Gresham

Sales Consultant
Contact Me
Dealership Experience 3 years 10 months
Industry Experience 3 years 10 months
My auto sales career began on June 22, 2020, following three years in education. Me and my wife are the PROUD parents of one son, the best son ever! During my time as an educator, I was also a basketball & baseball coach (youth, middle, and high school). I'm a Certified Mentor & Life Coach, and an ordained pastor. I look forward to assisting you with your vehicle needs: purchase/lease, trade, sale, warranty extension, or possibly save you money on insurance. #goTarHeels #goSteelers #goYankees
Recent Reviews

Feb 20, 2024

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Steven, Lamer were once again great though deal with.

Steven, Lamer were once again great though deal with. I’ll keep coming here as long as this care for the customer continues.

Feb 11, 2024

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LaMar is an excellent salesperson!

LaMar is an excellent salesperson! I told LaMar what I wanted and he made it happen! He was God sent! Thank you so much LaMar for helping to make this process seem easy! You're the Best! Maria Gardner

Jan 27, 2024

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Very friendly staff!

Very friendly staff! Lamar has been very helpful and very knowledgeable on the vehicles I came to look at!

Jan 15, 2024

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Lamar helped us find the perfect car for our growing

Lamar helped us find the perfect car for our growing family! We really enjoyed the process of working with him!

Jan 04, 2024

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My new car purchase experience was one of my best.

My new car purchase experience was one of my best. Came to an agreement with no hassle & LaMar was very courteous & knowledgeable. Completely satisfied and love my new Palisade.

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Brenda Messer

Brenda Messer

Service Advisor

72 Reviews
Certified
Recent Reviews

Mar 01, 2024

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Great.

Great... Brenda was kind, courteous, and made sure the service experience we had was excellent. Everyone was polite and our service went just as we'd hoped.

Feb 28, 2024

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Excellent service and advice, Courteous and Thoughtful

Excellent service and advice, Courteous and Thoughtful They are accommodating. Mrs. Brenda is my favorite. She understands the importance of being trustworthy and how stressful having vehicle issues can be. She is funny also. I really appreciate all the services reps ( Brenda, Jeff and Chris) and my last visit the service manager ironed out the issue and got me taken care of. Please don't change how they do business and interact.

Feb 27, 2024

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Always professional, knowledgeable and friendly.

Always professional, knowledgeable and friendly. Everyone is very helpful and knows the products. Thank you

Feb 27, 2024

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Despite being booked they took my car as a drop off, and

Despite being booked they took my car as a drop off, and got the job done within a reasonable amount of time. I appreciate the quick turnaround and great communication

Feb 27, 2024

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Brenda and her team are wonderful to deal with and always

Brenda and her team are wonderful to deal with and always do a great job.

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Catherine Gordon

Catherine Gordon

F&I Manager
Dealership Experience 2 years 8 months
Industry Experience 4 years 8 months
Recent Reviews

Feb 11, 2024

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LaMar is an excellent salesperson!

LaMar is an excellent salesperson! I told LaMar what I wanted and he made it happen! He was God sent! Thank you so much LaMar for helping to make this process seem easy! You're the Best! Maria Gardner

Dec 05, 2023

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Transparent and honest sales process.

Transparent and honest sales process. Doesnt attempt to swindle and mislead you with pricing. Also no markups or ridiculous add-ons. I enjoyed buying my new vehicle from here, and I felt like a valued customer.

Nov 28, 2023

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Lamar was extremely helpful, energetic and friendly.

Lamar was extremely helpful, energetic and friendly. Was definitely my best car buying experience so far. So happy with the customer service he offered. And so happy with my new Hyundai.

Oct 23, 2023

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It was a pleasure working with Lamar.

It was a pleasure working with Lamar. He was very professional, showed lots of patience and was pretty chill the whole time. We went to the dealer just to do a test drive and walked away with a brand new 2024 Tucson Limited. Great job to Lamar and the team!

Aug 28, 2023

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Working with Spender was the best!

Working with Spender was the best! We enjoyed the entire car buying experience and will definitely be recommending him to friends in the future.

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Kevin Conley

Kevin Conley

Sales Manager
Recent Reviews

Feb 20, 2024

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Steven, Lamer were once again great though deal with.

Steven, Lamer were once again great though deal with. I’ll keep coming here as long as this care for the customer continues.

Jan 04, 2024

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I was able to get the deal I wanted, without being held

I was able to get the deal I wanted, without being held hostage by sales people that just want to make the sale.

Jan 02, 2024

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Joel was great and we were happy to work with him once

Joel was great and we were happy to work with him once again. We ended up test driving a few vehicles and he helped us find the perfect car for us.

Dec 05, 2023

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Transparent and honest sales process.

Transparent and honest sales process. Doesnt attempt to swindle and mislead you with pricing. Also no markups or ridiculous add-ons. I enjoyed buying my new vehicle from here, and I felt like a valued customer.

Dec 05, 2023

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Quick and easy experience.

Quick and easy experience. Dealership was patient waiting for inventory to arrive that was what I wanted.

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Chris House

Chris House

Service Advisor
Recent Reviews

Feb 23, 2024

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Fast, excellent, and efficient service as always.

Fast, excellent, and efficient service as always. Very happy with my service provider, highly recommended.

Feb 09, 2024

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This location has great service with complementary coffee

This location has great service with complementary coffee in the waiting area that is pretty good quality.

Nov 09, 2023

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Good place to take your car for service.

Good place to take your car for service. Good customer service, friendly and service with a smile. Good with looking out for you and your vehicle.

Nov 07, 2023

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As always, my experience is smooth.

As always, my experience is smooth. Great staff that are friendly and professional. The work is done quickly, on time (or soooner!), and I can trust it's done right.

Nov 05, 2023

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Efficient and friendly service as usual.

Efficient and friendly service as usual. Despite the change of ownership it was a wonderful to see the same service crew!

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Terry Hert Sr.

Terry Hert Sr.

Sales Consultant
Contact Me
Dealership Experience 17 years 2 months
Industry Experience 30 years 10 months
Experieced over 20 years in the business. Extensive knowledge of Hyundai products throughout my entire career. I am a family man with 8 children and my lovely wife of nearly 50 years. I love to help my fellow virginians achieve their automotive goals. Come see us over here in Newport News! Be Blessed
Recent Reviews

Jan 04, 2024

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I was able to get the deal I wanted, without being held

I was able to get the deal I wanted, without being held hostage by sales people that just want to make the sale.

Dec 20, 2023

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Very hands on, listened to our needs and made sure to

Very hands on, listened to our needs and made sure to find cars that fit those needs. Made the experience more pleasurable when buying a car is not always pleasurable. Will definitely go back to work with Lamar if we need another vehicle in the future!

Dec 20, 2023

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Mr. Terry is such a kind man. Very honest guy and is not

Mr. Terry is such a kind man. Very honest guy and is not going to try to pull a fast one on you. We have bought three cars through Terry. He is just such a great human being!

Oct 12, 2022

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The employees were very friendly!

The employees were very friendly! As soon as I walked in I was greeted and welcomed. Jamelle was incredible with helping me and very professional.

Apr 24, 2022

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We purchased a 2022 Hyundai Tuscon SEL today and the

We purchased a 2022 Hyundai Tuscon SEL today and the whole experience was excellent. Our salesman Terry Hert was a pleasure to deal with. He was so pleasant, knowledgeable, and really took his time with us. He worked with us in getting the right deal and we could not be happier.

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Joel Washington

Joel Washington

Sales Consultant
Recent Reviews

Feb 11, 2024

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LaMar is an excellent salesperson!

LaMar is an excellent salesperson! I told LaMar what I wanted and he made it happen! He was God sent! Thank you so much LaMar for helping to make this process seem easy! You're the Best! Maria Gardner

Jul 21, 2023

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All the folks at Hall Hyundai were patient and kind with

All the folks at Hall Hyundai were patient and kind with our two young kids in the late afternoon/ early evening purchasing our vehicle. The finance director took care of us directly, and made the buying process very smooth. Steve, the salesman, made videos of the vehicle’s interior and exterior prior to our test drive, and set everything up for us in a short time.

Jun 10, 2023

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LaMar was very fun to work with, he helped me get exactly

LaMar was very fun to work with, he helped me get exactly what I wanted. Thx

Apr 25, 2023

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LaMar was a pleasure to work with!

LaMar was a pleasure to work with! We called to make an appointment for a test drive and walked out with a 2023 Hyundai Palisade Limited that day. We could not have asked for a better professional to work with than LaMar. Two thumbs up!

Mar 29, 2023

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I bought a Hyundai ELANTRA, joel was my sales person he

I bought a Hyundai ELANTRA, joel was my sales person he was very helpful. Showed me how the car worked and gave me the information needed. Catherine in the finance department was amazing, got in and out of there with no problems!!

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Derrick Phillips

Derrick Phillips

Service Manager
Recent Reviews

Feb 27, 2024

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Service was prompt.

Service was prompt. And unlike some dealers, there were no hidden surprises. Only what was asked for was done.

Feb 27, 2024

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Wonderful every time Very helpful and appreciated My car

Wonderful every time Very helpful and appreciated My car maintenance is always done in a timely manner. The team consistently communicates all updates with me. They are always pleasant and courteous.

Feb 25, 2024

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Perfect.

Perfect. No issues at all. A loaner vehicle was provided in the morning, and my car was ready to pick up by lunchtime. Easy.

Feb 11, 2024

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I have always liked the service part of the dealership.

I have always liked the service part of the dealership. (This time around there was an issue with a malfunction with the tire equipment that caused the lug nuts to not tighten and created a scary situation when I was driving. Derrick was quick to make things right and I will continue with getting my car serviced at this location)

Nov 06, 2023

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As always, a great team effort and experience at Southern

As always, a great team effort and experience at Southern (retaining Hall's original Service Team), from the personal greetings from Derrick at the top, to Brenda guiding my vehicle through the work, and even Teresa, while the cashier, helpfully coaches the guests on the use of the very nice coffee machine outside her office. Showroom facilities and guest wait room, with PC workspace while waiting is very much appreciated. While I didn't get to see Robert, projected work finished as estimated on time. However, a bit disappointed, as Brenda expressed, the CarCare Points from Hall have yet to transfer to Southern, and I was a bit surprised at the net cost for the oil change, (free State Safety Inspection), and the printed invoice still rather confusing as to how the credits come back into the net cost. Very much appreciated Brenda's outline on future work to do, and budget and plan for. Regardless, it's comforting to meet up with friends, (both staff and fellow customers to converse with) who you can feel confident in the work performed, and worthy of recommendations.

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Sandra Hennet

Sandra Hennet

F&I Manager
Recent Reviews

Oct 24, 2023

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Very professional and knowledgeable.

Very professional and knowledgeable. Customer service was outstanding. Mike and Sandra were a big help and I was very pleased with their service. Thank you.

Sep 04, 2023

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My best car buying experience ever.

My best car buying experience ever. No pressure no hassles! LaMar was extremely helpful and patient in the purchase of our new Santa Fe!

Aug 30, 2023

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They were courteous and listen to our needs and wants.

They were courteous and listen to our needs and wants. They treated us fairly and with respect. Overall it was a great experience.

Aug 23, 2023

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Dealership (Catherine) failed to file the proper

Dealership (Catherine) failed to file the proper paperwork to transfer license plate and didn't know how to file out the paperwork for auto power loan from my bank and has been giving me to the run around for months every time I call it is some excuse followed by "We will follow up and call you back". Never once have the called me first to update or handle anything. Luckily we were never pulled over for fake tag. Don't recommend doing any business with them specially if your from another state. It seems like they only care about moving inventory and not doing the proper paperwork

Aug 13, 2023

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Had a great experience.

Had a great experience. LaMar was knowledgeable and focused on finding me a car that met my needs.

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Robert Smith

Robert Smith

Assistant Parts Manager

18 Reviews
Certified
Recent Reviews

Feb 27, 2024

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As always, very courteous, professional, and expedient to

As always, very courteous, professional, and expedient to my needs I can always count on Jeff to make it easy for my vehicle to get serviced. He's always accommodating for me and I really appreciate that. He is an excellent asset to your company.

Feb 23, 2024

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Quick and efficient.

Quick and efficient. Great customer service and my car drives great. I would reschedule with this Hyundai site again in the future.

Feb 12, 2024

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Timely and noticed my car was due for state inspection so

Timely and noticed my car was due for state inspection so I didn't have to make a separate trip.

Feb 12, 2024

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Everything was fine.

Everything was fine. The only issue I had was that when I dropped my car off, I felt like I was being rushed. Other than that everything was fine.

Feb 12, 2024

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Very friendly greeting, my son had toys to play with and

Very friendly greeting, my son had toys to play with and snacks if he needed it, I was in and out within reason.

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Carter Hartley

Carter Hartley

Sales Manager
Dealership Experience 11 months
Industry Experience 5 years 9 months
Recent Reviews

Jan 06, 2024

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Easy Everyone was very easy too deal with and very

Easy Everyone was very easy too deal with and very professional and very helpful. Everyone was very easy too deal with and very professional and very helpful with everything

Jan 04, 2024

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I was able to get the deal I wanted, without being held

I was able to get the deal I wanted, without being held hostage by sales people that just want to make the sale.

Dec 06, 2023

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Outstanding service!

Outstanding service! Very time efficient and customer focused. Great experience. I highly recommend buying from this team!

Dec 03, 2023

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Sales process with Tierra went smoothly.

Sales process with Tierra went smoothly. Good follow-up . Dealer installed options are xx; simply price gouging.

Dec 01, 2023

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Great experience from start to finish.

Great experience from start to finish. The team was professional and took the time to make sure my wife and i understood the vehicle and paperwork process

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Ernesto Rosado

Ernesto Rosado

Parts Advisor
Recent Reviews

Feb 28, 2024

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Check in was easy, waiting room clean and pleasant.

Check in was easy, waiting room clean and pleasant. Was able to use the shuttle service when I dropped my car off. For pick up , it felt like they didn't want me to use the shuttle service.

Feb 23, 2024

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Fast, excellent, and efficient service as always.

Fast, excellent, and efficient service as always. Very happy with my service provider, highly recommended.

Feb 21, 2024

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Things were done in less time than I expected.

Things were done in less time than I expected. Everyone was curious and pleasant. The price was very reasonable.

Feb 21, 2024

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Poor Service writer was bad and had no reasonable

Poor Service writer was bad and had no reasonable explanation of why it took so long to get my service done

Feb 16, 2024

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Jeff Moien has been the main point of contact for me and

Jeff Moien has been the main point of contact for me and the customer service he provided was great. I am assuming Ernesto Rosado was the service technician on the last visit; everything so far has gone well.

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Michael Abi-Saab

Michael Abi-Saab

Sales Consultant
Recent Reviews

Feb 23, 2024

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Fast, excellent, and efficient service as always.

Fast, excellent, and efficient service as always. Very happy with my service provider, highly recommended.

Dec 06, 2023

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Outstanding service!

Outstanding service! Very time efficient and customer focused. Great experience. I highly recommend buying from this team!

Dec 04, 2023

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Mike was flexible, accommodating, and did what he could

Mike was flexible, accommodating, and did what he could to help me find what I was looking for. Catherine was patient and answered all my questions. They helped me make informed decisions but I did not feel pressure to take on more than I was comfortable with.

Oct 24, 2023

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Very professional and knowledgeable.

Very professional and knowledgeable. Customer service was outstanding. Mike and Sandra were a big help and I was very pleased with their service. Thank you.

Jul 20, 2023

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Lamar and Mike were both extremely helpful highly

Lamar and Mike were both extremely helpful highly recommend both. Even though it was a busy day they both took turns helping me out.

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Spencer Childers

Spencer Childers

Sales Consultant
Contact Me
Dealership Experience 11 months
Industry Experience 11 months
Recent Reviews

Dec 03, 2023

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Best car buying experience ever love the warranty offered

Best car buying experience ever love the warranty offered Very smooth process and they listened to my concerns

Aug 30, 2023

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They were courteous and listen to our needs and wants.

They were courteous and listen to our needs and wants. They treated us fairly and with respect. Overall it was a great experience.

Aug 28, 2023

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Working with Spender was the best!

Working with Spender was the best! We enjoyed the entire car buying experience and will definitely be recommending him to friends in the future.

Aug 16, 2023

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Spencer was super helpful, patient and had excellent

Spencer was super helpful, patient and had excellent knowledge of the car I purchased. I was not expecting to buy a car that day but he made the difference based on his demeanor and helpfulness!

Aug 11, 2023

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Spencer at Hall Hyundai was very nice and helpful.

Spencer at Hall Hyundai was very nice and helpful. My only issue was that I had to get the oil changed almost right away. A CPO should have had it done already.

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Jeff Moien

Jeff Moien

Service Advisor

12 Reviews
Certified
Recent Reviews

Feb 23, 2024

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Fast, excellent, and efficient service as always.

Fast, excellent, and efficient service as always. Very happy with my service provider, highly recommended.

Feb 09, 2024

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Very professional, answered all question in a timely

Very professional, answered all question in a timely manner, nothing but respect and outstanding service.

Nov 09, 2023

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Good place to take your car for service.

Good place to take your car for service. Good customer service, friendly and service with a smile. Good with looking out for you and your vehicle.

Nov 05, 2023

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Efficient and friendly service as usual.

Efficient and friendly service as usual. Despite the change of ownership it was a wonderful to see the same service crew!

Nov 05, 2023

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Great place to get car serviced.

Great place to get car serviced. I had a good experience. Taking your car in for repairs is never easy or stressless. You never know the unexpected cost. I was pleased that the work was done and no unexpected cost. No pressure to get unnecessary stuff done. Great waiting room area too.

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Lori Dennis

Lori Dennis

Sales Consultant
Recent Reviews

Feb 27, 2024

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The entire experience from start to finish was excellent.

The entire experience from start to finish was excellent. Lori was friendly, attentive, and very knowledgeable of everything about the 2024 Santa Fe. I never felt any pressure to buy a vehicle and was offered a great price on it. I can honestly say it was the best, easiest, and least stressful car buying experience I've had. I would certainly purchase from them again.

Dec 07, 2023

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Friendly and easy to deal with when buying and helpful at

Friendly and easy to deal with when buying and helpful at delivery No stress buying

Nov 26, 2023

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Buying a car at Southern was relatively easy.

Buying a car at Southern was relatively easy. Lori was very knowledgeable, and Carter, the manager was willing to work with me on price.

Nov 26, 2023

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Lori is awesome!

Lori is awesome! Great job and thanks for helping me to get the vehicle that I wanted!

Oct 31, 2023

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Lori provided all the information we needed to make this

Lori provided all the information we needed to make this purchase a very pleasurable and productive experience. We bought the exact car we needed at the price and terms we expected. Well done Lori.

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Steven Smith

Steven Smith

Sales Consultant
Contact Me
Dealership Experience 11 months
Industry Experience 11 months
Recent Reviews

Feb 20, 2024

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Steven, Lamer were once again great though deal with.

Steven, Lamer were once again great though deal with. I’ll keep coming here as long as this care for the customer continues.

Sep 28, 2023

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It was a pleasure meeting such nice people The sales

It was a pleasure meeting such nice people The sales man was very kind m d and patient with us..

Sep 08, 2023

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Steve did a great job!

Steve did a great job! Very pleasant experience working with him and we would recommended using him as a salesman.

Aug 19, 2023

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Steven was great.

Steven was great. After rocky start he went the extra mile and demonstrated significant tenacity in finding the vehicle I was looking for. Then he followed thru to help work out all the details of getting it from the other dealer, get issues resolved and provide what was needed to provide assurance of both the car and the dealership. Today he even followed up with a call to insure everything worked out and answer some questions on the trailer hitch installation arrangements.

Aug 04, 2023

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My husband and I had a great experience at Hall Hyundai

My husband and I had a great experience at Hall Hyundai Newport News! Everyone we worked with was professional and helpful!

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Robert Bradford

Robert Bradford

Service Technician
Recent Reviews

Nov 04, 2023

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Great staff all the way around !

Great staff all the way around ! Derrick and Jeff always take great care of me

Oct 28, 2023

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Derrick and the service team at Southern Hyundai do a

Derrick and the service team at Southern Hyundai do a great job. They are quick and provide quality work.

Nov 28, 2022

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Jamelle was very professional and personable.

Jamelle was very professional and personable. He made the process easy. He had me in and out traded my 2021 for a 2023. I thought it would be a long drawn out process, but he made the process quick, easy and simple.

Oct 05, 2021

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I love the service department here. They always take...

I love the service department here. They always take great care of all my cars!

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Vanessa Tucker

Vanessa Tucker

Sales Consultant
Contact Me
Dealership Experience 4 years 8 months
Industry Experience 4 years 8 months
Recent Reviews

Feb 09, 2023

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Vanessa and the team made the buying process easy.

Vanessa and the team made the buying process easy. Professional, knowledgeable and customer oriented. Would recommend the dealership to others.

Dec 30, 2021

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The sales staff Vanessa and management team were very...

The sales staff Vanessa and management team were very friendly, professional and knowledgeable about the product.

Jun 10, 2020

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Extremely friendly staff and very helpful! If you need a...

Extremely friendly staff and very helpful! If you need a vehicle ask for Venessa, she will take good care of you and give you a good deal.

May 13, 2020

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It was a pleasure to do business with the staff of Hall...

It was a pleasure to do business with the staff of Hall Hyundai. Vanessa, Ray, Corey, and Mike are top notch. No high pressure tactics, only straightforward negotiations. My wife and I are extremely satisfied with our new car and the professional staff at Hall Hyundai. We will definitely go back when it is time to purchase another vehicle.

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Sydney Smith

Sydney Smith

Internet Sales Manager
Contact Me
Dealership Experience 2 years 5 months
Recent Reviews

Jan 06, 2024

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Employee Rating

Don't know who Sydney Smith is- never dealt with him/her

Don't know who Sydney Smith is- never dealt with him/her Like the car but these stupid surveys are getting on my last nerve. Please stop sending to me

Mar 19, 2023

Dealership Rating
Employee Rating

Anthony was an excellent sales person, very patient.

Anthony was an excellent sales person, very patient. Went out of his way to answer any and all questions, would definitely recommend coming in to see Anthony and hope to see him again when I need my next car.

Nov 22, 2022

Dealership Rating
Employee Rating

Dealership answere all questions and was open throughout

Dealership answere all questions and was open throughout the process on how things work to order, some issues they were having with 3d party delivery logistics and the the actual sale day was smooth sailing.

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Teresa Lee

Teresa Lee

Administrative Assistant
Recent Reviews

Nov 09, 2023

Dealership Rating
Employee Rating

The dealership and it’s staff was pleasant, as usual.

The dealership and it’s staff was pleasant, as usual. Looking forward to my next visit.

Nov 06, 2023

Dealership Rating
Employee Rating

As always, a great team effort and experience at Southern

As always, a great team effort and experience at Southern (retaining Hall's original Service Team), from the personal greetings from Derrick at the top, to Brenda guiding my vehicle through the work, and even Teresa, while the cashier, helpfully coaches the guests on the use of the very nice coffee machine outside her office. Showroom facilities and guest wait room, with PC workspace while waiting is very much appreciated. While I didn't get to see Robert, projected work finished as estimated on time. However, a bit disappointed, as Brenda expressed, the CarCare Points from Hall have yet to transfer to Southern, and I was a bit surprised at the net cost for the oil change, (free State Safety Inspection), and the printed invoice still rather confusing as to how the credits come back into the net cost. Very much appreciated Brenda's outline on future work to do, and budget and plan for. Regardless, it's comforting to meet up with friends, (both staff and fellow customers to converse with) who you can feel confident in the work performed, and worthy of recommendations.

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Keith McCullers

Keith McCullers

General Manager
Recent Reviews

Nov 26, 2023

Dealership Rating
Employee Rating

Lori is awesome!

Lori is awesome! Great job and thanks for helping me to get the vehicle that I wanted!

Oct 23, 2023

Dealership Rating
Employee Rating

Very polite and did what I asked them to do without

Very polite and did what I asked them to do without hesitation. Lamar was very patient with me. Thanks Lamar.

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Robert Blyth

Robert Blyth

Service Technician
Recent Reviews

Nov 09, 2023

Dealership Rating
Employee Rating

Good place to take your car for service.

Good place to take your car for service. Good customer service, friendly and service with a smile. Good with looking out for you and your vehicle.

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Gregory Cunningham

Gregory Cunningham

Technician
Recent Reviews

Nov 05, 2023

Dealership Rating
Employee Rating

Efficient and friendly service as usual.

Efficient and friendly service as usual. Despite the change of ownership it was a wonderful to see the same service crew!

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Mosley Robinson

Mosley Robinson

Parts Driver
Recent Reviews

Oct 30, 2023

Dealership Rating
Employee Rating

Very helpful and understanding.

Very helpful and understanding. Explain why and what. Even helped me to get my errands done. Greatly appreciated.

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William Conrad

William Conrad

Service Technician
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Curtis Hardy

Curtis Hardy

Service Valet
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Donald Malizia

Donald Malizia

Parts Manager
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Angelo Mastropasqua

Angelo Mastropasqua

Service Technician
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Key Milburn

Key Milburn

Technician
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Sandra Nichols

Sandra Nichols

Dealer Administrator
Dealership Experience 9 months
Industry Experience 23 years 6 months
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Zachery Posey

Zachery Posey

Technician
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Matthew Shirey

Matthew Shirey

Service Technician
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Jonathan Turner

Jonathan Turner

Service Technician
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Mathew Turner

Mathew Turner

Technician
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